| Vol. 5 No. 1 Subject: Flow Measurement News Date: 1-16-03 From: McCrometer, "The Flow Measurement Specialists" ........ http://www.mccrometer.com ........ ******************************************* This newsletter is e-mailed by McCrometer monthly to subscribers worldwide. It consists of flow measurement information of interest for professionals in this field. For More information on our complete line of flowmeters go to: http://www.mccrometer.com ******************************************* McCrometer Newsletter - January 2003 Customer Focus in 2003 Business is ultimately about trust. And trust is built simply by doing what you say you are going to do. At McCrometer, we take this belief very much to heart. So, when we say that we are customer focused, we mean it. Over the past six years, McCrometer has adopted the Danaher Business System. Developed by our parent company, Danaher Corporation, the System is a strategic planning process driven by listening to the customer. It is designed to identify objectives in the four key business areas - Quality, Delivery, Cost and Growth. One of the first areas targeted for improvement was in manufacturing. We switched from a traditional to a one-piece production method in a cellular layout, which significantly reduces transportation, inventory and wasted time. The result is a higher quality instrument, produced at a lower cost in less time. The Danaher Business System is a continuous process of listening to our customers, identifying areas for improvement and making changes. We have heard you and will focus attention in 2003 on speedier delivery. We will, of course, continue to raise the quality bar on all our flow measurement products and keep costs down. Put your trust in McCrometer. To find out more about our range of flow measurement products, contact us at 951-652-6811 or visit our web-site at http://www.mccrometer.com. ********************************************** Copyright 2003 McCrometer |