Service & Support Customer Service Meter Repair Program
Meter Repair Program
When your flow meter needs routine maintenance, repair, or upgrades, there’s no need to purchase a brand-new product. McCrometer’s Meter Repair Program (MRP) takes your existing Mc®Propeller , Water Specialties® , FPI Mag® , or Ultra Mag® and refurbishes it like new.
The MRP is a budget-friendly service that prolongs the life of your meter investment, refurbishing, repairing, and replacing components and returning a like-new measurement device to benefit your flow application.
New! The MRP now services additional flow meters and provides a tiered model of services and pricing to benefit customers.
Meter Repair Program Overview
McPropeller
This package includes the full repair of bearings, propeller, drive cable, register, gaskets, O rings, paint touch-ups. Upgrades available include mechanical register to digital. Applicable to special configurations, including digital, sensor replacement, cables. Each meter undergoes a 3-point flow test and recalibration and comes with a 1-year full meter warranty.
Water Specialties
This package includes the full repair of bearings, propeller, register, gaskets, O rings, paint touch-ups. Upgrades available include mechanical register to digital. Applicable to special configurations, including digital, sensor replacement, cables. Each meter undergoes a 3-point flow test and recalibration and comes with a 1-year full meter warranty.
FPI Mag
This package includes partial repair of electronics, cables, and paint, and a full product cleaning. Each meter undergoes a 3-point flow test and recalibration and comes with a 1-year full meter warranty. Not included: repair or replacement of coil tree and meter body.
Ultra Mag
This package includes partial repair of electronics, cables, and paint, and a full product cleaning. Each meter undergoes a 3-point flow test and recalibration and comes with a 1-year full meter warranty. Not included: repair or replacement sensor tube.
| Service Feature | Propeller Meters | Mag Meters |
|---|---|---|
| Full repair of meter components | ![]() |
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| Full meter cleaning | ![]() |
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| Paint touch-ups | ![]() |
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| Partial repair of meter components | ![]() |
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| Electronics upgrade | ![]() |
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| 3-point flow test | ![]() |
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| Accepts special configs | ![]() |
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| Recalibration | ![]() |
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| 1-year full meter warranty | ![]() |
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Download the MRP brochure to compare Service Tiers
Frequently Asked Questions
What are the main benefits of the MRP?
Customers receive a like-new flow meter when they sign up for the Meter Repair Plan. Not only is each meter thoroughly inspected to pinpoint necessary repairs, part replacement, and potential upgrades, but the meters are fully rebuilt and undergo a 3-point flow test and calibration. Documentation of such, as well as a 1-year full meter warranty, are provided to the customer upon completion. The MRP is a new meter without the new meter price tag, protecting your flow meter investment while giving you peace of mind that your measurement device is is pristine operating condition.
What flow meters are covered under the MRP?
Historically, the only flow meters eligible for the MRP were the McPropeller and Water Specialties propeller meters. As of Spring 2024, McCrometer has added the FPI Mag and the Ultra Mag electromagnetic flow meters to the list of MRP-eligible products.
How much do I save with the MRP vs. purchasing a new flow meter?
What does the MRP benefit the most?
When should I sign up for the MRP?
How does the MRP compare to McCrometer's extended warranty?
How much does the Meter Repair Program cost?
Get Started with McCrometer’s Meter Repair Program
McCrometer’s MRP is now available for the McPropeller, Water Specialties, FPI Mag, and Ultra Mag flow meters, so it’s time to get started on your meter’s repair and reconditioning. Complete the form and a McCrometer service associate will provide you with an MRP quote!
